Zen is a European payments company offering multi-currency accounts and cards to individuals and businesses. It is not a crypto exchange and nothing on its site describes buying or holding crypto.
It is worth separating from something else entirely: Horizen's token, which also goes by ZEN. That is a cryptocurrency and has nothing to do with this company.
If you used a Zen account to fund a crypto purchase, the account is the money side and the crypto is recorded elsewhere.
What you get out of the box
Pick your import method.
Where your records really are
- Import the exchange or service you funded from the account. That holds the crypto side.
- Use your Zen statement for evidence of what you transferred.
On Kryptos
- Log in to Kryptos.
- Go to Integrations.
- Click Add Integration, then search for and select Zen.
- Click the Zen icon and choose Upload CSV.
- Upload the file. Kryptos reads it and categorises the transactions for you.
Good to know
- This company and the Horizen ZEN token are unrelated despite the shared name.
- Funding an exchange from a payments account is not a taxable event.
- Statements are available from the account itself.
A payments company and a cryptocurrency with the same name
The first thing to settle is which one you are looking for, because two unrelated things go by this name and only one is a payments company.
Zen, the company, is a European electronic money institution. It gives individuals and businesses multi-currency accounts, cards and payment acceptance. It is regulated as a payments firm rather than a crypto business, and nothing on its site describes buying, selling or holding cryptocurrency.
ZEN, the token, belongs to Horizen, a privacy-focused blockchain project. It is a cryptocurrency with a price and a market and nothing whatsoever to do with the company above.
If you hold the token, none of this page applies to you. If you have the account, the position is straightforward: it is a place ordinary money lives. Sending money from it to a crypto exchange is not a taxable event, because nothing was acquired or disposed of by moving your own cash.
Where the account is useful is as evidence. Its statements record what you sent and when, which supports the deposits showing on whichever exchange you funded. For how deposits and purchases are treated where you file, see the USA crypto tax guide or the UK crypto tax guide.
Manage your Zen portfolio with Kryptos.
Evidencing money sent to an exchange
The statement shows what you transferred and when, which supports the deposit showing on the exchange.
Telling the company apart from the token
If you were looking for a cryptocurrency called ZEN, that is Horizen and a different subject entirely.
Ordinary spending in currencies
Spending ordinary money with a card is not a crypto event and does not belong in a crypto report.
Audit-ready, automatically.
Once your wallets and exchanges are connected, generating a tax report takes a single click. Open Reports from the menu, choose your jurisdiction, and download.
Funding an exchange is not a disposal
Moving your own money into an account acquires and disposes of nothing. The taxable event, if any, comes when you buy.
This is not the Horizen token
A holding in a cryptocurrency called ZEN is an entirely different thing from an account with this company, and mixing them would produce nonsense.
Ordinary currency spending is not reportable here
Card payments in pounds or euros are not crypto disposals.
Read-only by design.
- A file upload is read-only. Nothing connects to your account
- Kryptos never asks for your password or login details
- Delete an import at any time and its data goes with it
- Keep the original file: it is your evidence if anyone asks later
If something doesn't sync.
That is Horizen's token, unrelated to this payments company.
Nothing on their site describes buying or holding crypto. It provides currency accounts and cards.
Only as evidence of money you sent to an exchange. The account itself holds ordinary currency.
Still stuck? Email support@kryptos.io or open live chat from the app.