Having questions? We’re here to help you out
Do I need to file taxes?

Yes, crypto is taxed in most jurisdictions today. So you will have to pay taxes on your profits or claim losses as well. Kryptos helps you stay Stress Free by automating the process with 1000+ integrations.

Some of my income seems to be missing!

Please review the warnings and errors page in the application to check if there are any issues. If not please review your transactions to ensure all the data is present. You can also add and edit transaction within the app easily.

How do I ensure my tax report is accurate?

We do a lot of automatic checks and provide you detailed insights if there are some issues with missing prices, transactions, uneven balances within the application. Kryptos cannot legally offer any guarantees on the accuracy, if you have further questions or concerns we recommend to contact your accountant or tax consultant.

What is DeFi?

DeFi, short for Decentralized Finance, is a sector where digital assets are traded, and all operations are decentralized.

What’s the difference between DeFi and traditional finance?

Traditional Finance is the existing banking system and financial infrastructure we have, whereas with DeFi everything is Digital and Decentralized, the logic and workflows of traditional finance are coded on the blockchains as smart contracts in DeFi, increasing overall efficiency and reducing fees for investors.

Can DeFi activity be taxed?

Yes, DeFi activities are also taxable in many jurisdictions. You are required to report capital gains on cryptocurrencies or tokens and to declare earned LP or lending rewards as income. We support auto-sync on over 5000+ DeFi protocols across more than 35 blockchains, offering a comprehensive DeFi suite.

Can I buy extra transactions when my total count is just over the subscription limit?

Yes, we offer an add-on which helps you get additional transactions. You can buy from the pricing plans page when you login to the application.

How are transactions measured?

We count transactions from day-1 of your crypto journey and not each year separately, as we need full data from the beginning to calculate your gains accurately.

Do you count each trade or order as a transaction when trading on exchanges?

We only count each order as a transaction not micro trades when you trade on an exchange unlike other Crypto Tax Software's in the market.

What does Kryptos NFT Module include?

Kryptos NFT module gives you access to full NFT dashboard (Inventory, Listings, Sold, Bought, Transactions) and NFT reports as well. With NFT module you could get a complete overview of your NFT portfolio. More blockchains and integrations are being added regularly.

What does Kryptos DeFi module include?

DeFi module gives you access to a DeFi dashboard where you can see your whole DeFi portfolio including active positions, rewards and full transaction history as well. With Kryptos DeFi module, you can get a complete overview of your DeFi portfolio on the go.

Do you support auto sync of transactions from crypto exchanges?

Yes, Kryptos has 3000+ integrations with Crypto Exchanges, Blockchains, Wallets, DeFi and NFT protocols. With all the major exchanges we have API integrations to support auto-syncing of transactions. Some exchanges have limitations, please refer the respective integrations page for further details.

I cannot add a new exchange or wallet. How should I proceed?

This can happen because of a few reasons. The best way possible to resolve this is: 1. Go to My Account tab on the top right corner. 2. Select Settings in the drop-down menu. 3. Click on Reset my Account. 4. Allow Kryptos to reset the account and remove the failed integrations. This will reset you existing integrations and you will be able to add new integrations once again.

My account seems to be stuck in syncronization. I cannot add new wallets or exchanges. What should I do?

There are several causes for this to occur. The best way to handle this is to: 1. Click the My Account tab in the top right. 2. From the drop-down menu, choose Settings. 3. Press the Reset my Account button. 4. This will clear all the exchanges from the synchronization queue. Your current integrations will be reset as a result, and you can then add new integrations once more.

I'm unable to generate my tax reports after successfully adding an exchange.

This can happen because of a few reasons. The most relevant reasons might be: 1. Transaction limit reached in your account - We have different plans for different users. Make sure you have sufficient transaction balance in accordance with your purchased plan. 2. A few of your added exchanges/wallets failed to synchronize - Try to reset your account under settings and add your wallets/exchanges once again. Wait for them to fully synchronize and try to generate the tax reports again. 3. If your issue still persists, you can raise a support ticket from the Help and Support section.

I'm unable to add an exchange/wallet to the Kryptos app

If you are facing difficulties in terms of integrating a wallet/exchange, refer to our integration guides here : https://kryptos.io/integrations Follow all the instructions and add your favorite exchange/wallet. If you still face issues, reach us out through the Help and Support centre.

When I integrate an exchange/wallet, I'm getting Transactions Limit Reached as an error. How should I proceed?

We provide different plans to our paid users based on the number of transactions. Check that your plan can handle the volume of transactions generated by your integrations. If you reach your transaction limit, you can purchase additional transactions from the Plans section of My Account.

I need to reset my account to remove my previous integrated exchanges/wallets. What should I do?

You can manually remove each exchange/wallet integration from your Wallets/Exchanges dashboard, however, if you wish to reset your account completely, follow these steps: 1. Click the My Account tab in the top right. 2. From the drop-down menu, choose Settings. 3. Press the Reset my Account button.

I want to reset my exchange/wallet integrations and start fresh. How should I do it?

If you wish to reset your integrations, follow these steps: 1. Click the My Account tab in the top right. 2. From the drop-down menu, choose Settings. 3. Press the Reset my Account button.

How are transactions measured?

In most jurisdictions today, crypto transactions are taxable. You are required to pay taxes on your profits and can claim losses as well. Kryptos simplifies this process by offering stress-free automation with over 3000 integrations.

What’s the difference between DeFi and traditional finance?

Traditional finance refers to the existing banking system and financial infrastructure, while DeFi (Decentralized Finance) is entirely digital and decentralized. In DeFi, the logic and workflows of traditional finance are encoded into blockchains as smart contracts, enhancing efficiency and reducing fees for investors.

Are NFTs taxable?

Yes, NFTs (Non-Fungible Tokens) are generally subject to tax. Most tax authorities consider them as crypto assets, and the tax treatment varies depending on factors such as the country's regulations and the nature of the transaction. For example, in the United States, NFTs may be taxed as collectibles, subject to a specific tax rate of 28% for gains.

Are NFT losses tax deductible?

Yes, NFT losses may be tax-deductible in some jurisdictions. However, the rules surrounding the deductibility of NFT losses can vary, and it's advisable to consult with a tax professional or accountant for specific guidance in your area. In Canada, for instance, NFT losses may be deductible depending on how they are acquired and used, with the Canada Revenue Agency (CRA) deciding on a case-by-case basis.

Is buying NFTs with crypto taxable?

Yes, buying NFTs with cryptocurrencies like ETH or BTC can be taxable. In many cases, trading or spending crypto is considered a taxable event, even if it's used to purchase another digital asset like an NFT. For example, in the United Kingdom, buying NFTs with cryptocurrency may incur Capital Gains Tax.

How are NFTs taxed?

NFTs are taxed similarly to cryptocurrencies, varying depending on factors such as the country's regulations and the specific nature of the transaction. In most cases, tax authorities classify NFTs as crypto assets and apply the same tax rules as cryptocurrencies. However, there are exceptions. For example, in the United States, the IRS treats NFTs as collectibles, subjecting them to specific tax rates and regulations.

Can you claim capital loss on NFT?

In some jurisdictions, you may be able to claim capital losses on NFTs. However, the eligibility for claiming capital losses and the specific rules governing such deductions vary by country and may depend on factors such as your tax status and the nature of the loss. For instance, in Australia, capital losses on NFTs can be offset against capital gains.

Can an NFT be a business expense?

In certain circumstances, NFTs may be considered a business expense if they are acquired and used for business purposes. However, the deductibility of NFTs as a business expense depends on factors such as the nature of your business and how the NFT is utilized within your operations. In the United States, NFTs used for business purposes may be deductible as a business expense, subject to specific IRS regulations.

Is an NFT a capital asset?

Yes, an NFT is typically considered a capital asset. Capital assets are assets held for investment purposes, and they are subject to capital gains tax when sold for a profit. In the United Kingdom, NFTs are generally treated as capital assets subject to Capital Gains Tax upon disposal.

What type of asset is an NFT?

An NFT is classified as a digital asset, specifically a non-fungible token. NFTs represent ownership or proof of authenticity of unique digital items, such as digital art, collectibles, or virtual real estate. In Australia, NFTs are treated similarly to cryptocurrencies for tax purposes, following the same tax treatment as cryptocurrencies.

Does capital gains tax apply to NFTs?

Yes, capital gains tax typically applies to NFTs when they are sold for a profit. The rate and treatment of capital gains tax on NFTs may vary depending on the country's tax laws and regulations. For example, in Canada, capital gains tax may apply to NFTs sold for a profit, with the tax rate depending on factors such as the individual's tax status and the duration of ownership.

Do I have to pay taxes on NFT sales?

Yes, you may be required to pay taxes on NFT sales. The tax implications of NFT sales depend on factors such as your country of residence, the duration of time you held the NFT, and whether you're classified as an individual or a business entity. In the United States, for instance, taxes on NFT sales are subject to IRS regulations, with specific guidance on the tax treatment of NFTs as collectibles.

What payment methods are accepted?

As of now we accept major credit/debit cards.

Can I switch between plans?

Yes, you can upgrade or downgrade your plan at any time based on your needs.

How do I upgrade to a premium plan?

You can upgrade directly from your account dashboard. Choose the plan that suits your needs and follow the on-screen instructions.